Shipping policy

Shippings works normally :-) Based on our partnership with global shipping suppliers, we  are naturally subject to delays and interruptions in quarantined countries. Shipments of products from China and China are temporarily suspended and temporarily removed from our catalogue. We appreciate your patience and understanding during this uncertain period and thank you for being a Street Art Warehouse customer. It is our privilege to have you as a customer. Art needs time.
Art is relaxation.
This is not a marketplace ;-)
Now sit back, relax and wait for your order. We ship all our goods with special "Shipping Luxury Goods" service with homologated boxes for luxury goods.
So, ff you want something unique, that sets you apart from the crowd and that not everyone can have then you are in the right place ;-)
Almost all of our products are made on demand (including Street Fashion). Scroll down to jump directly to delivery time. We do everything as possible to make shipments as safe and fast as possible. Due to the particularity of the products, in some cases it may take some days more than usually (to use a more safe transportation). Please keep in mind that some products in the same order can be shipped from different warehouses. They could have different delivery times. We always remind you that shipping times do not depend from our store but depends on the couriers and may vary depending on the destination countries, customs or weather conditions. For international shipping, custom duties may apply. Local taxes and customs duties are in charge of the final customer. Some products of the Street Fashion Collection are produced and shipped directly by our partners in USA, Europe or China. In some cases you will not receive a tracking number for Street Fashion (to use a more cheap shipping) but it will takes some days more. You will receive for sure the fulfillment notification. If there's some issues please feel free to contact our team. No warries, you can always follow your shipping through the tracking number if provided. Shipping times are indicative. Please note that after delivery to our courier, delivery times depend on the shipper himself. Delivery times may be delayed in the case of holidays period (ex. Christmas, Summer Holidays etc...);  and on National Days and weekends.

Orders from this site can only be placed by people who have reached the age of majority. Some products on this site cannot be returned as they are considered "perishable products" (example: champagnes). Personalized products cannot be returned according to the consumer code, as they are made exclusively on request.
Currently there's no reports concerning shipping problems or delays, however we would like to give you some information on the shipping times of our products:

Shipping time: 
Custom Champagne and Bottles "Ready" * Italy: about 3-4 working days * Europe: about 7 working days * Rest of the world: about 15-20 working days (Shipping notification available, tracking available)


Champagne & Bottles "Customize Yours"
after the indicated customization times you must add: * Italy: about 3 working days * Europe: about 7 working days * Rest of the world: about 15-20 working days (Shipping notification available, tracking available) 
We remind you that for shipments of bottles outside the European territory our bottles will travel without the original coffret, because they must be packed in safe and homologated boxes and insured for bottles transport and shipping.
Sometimes customs may take a few days to release the shipment.



Canvases: * Italy: about 3 working days * Europe: about 7 working days * Rest of the world: about 15 working days (Shipping notification available, tracking available)


Artistic Prints: * Italy: about 3 working days * Europe: about 7 working days * Rest of the world: about 15 working days (Shipping notification available, tracking available)


Street Fashion:
All items in the collection are limited editions and made to order.
The shipping times of Street Fashion items depend on the availability in stock and on high demand. We try to use couriers that guarantee adequate shipping costs. Sometimes this can take longer to wait.
Some of the items in the Street Fashion collection start from warehouses in Germany, the United States or China (depending on the product chosen).



T Shirts: * Europe: up to 5 - 7 business days * Rest of the world: 10 - 30 business days (Shipping notification available, tracking not available)


Sweatshirts & Hoodies * Europe: up to 5 - 7 business days * Rest of the world: up to 10 - 30 business days (Shipping notification available, tracking not available)

Smartphone Covers * USA: up to 2 - 5 business days * Europe: up to 10 - 30 business days (14 avg) * Rest of the world: 10 - 30 business days (Shipping notification and Tracking available)


Active Wear: * USA: up to 2 - 5 business days * Europe: up to 10 - 30 business days (14 avg) * Rest of the world: 10 - 30 business days (Shipping notification and Tracking available)


Jackets & Swimsuits * USA: up to 7 - 15 business days * Europe: up to 10 - 30 business days (20 avg) * Rest of the world: 10 - 30 business days (Shipping notification and Tracking available) When the shipper certifies that the package has been delivered to the buyer, the delivery is considered completed.


Art Tools & market * USA: up to 7 - 15 business days * Europe: up to 10 - 30 business days (20 avg) * Rest of the world: 10 - 30 business days

(Shipping notification and Tracking available)

When the shipper certifies that the package has been delivered to the buyer, the delivery is considered completed.
 
It is the responsibility of the buyer to check the integrity of the delivery before signing the receipt. In case that the buyer finds anomalies in the packaging, he can proceed with the delivery with reserve or refuse the withdrawal by filling in the appropriate complaint. In this case, the buyer must to promptly contact our customer service at the email address hello@streetartwarehouse.com , attaching a copy of the complaint sent to the carrier and pictures of the damaged shipping box.